The Aim

Zest Care Systems integrate a competitive edge into your caring business. With a combined experience of over 50 years in the care sector our goal is to develop innovative, efficient and user friendly products that significantly enhance your administration processes

Our technological innovations relieve the ever increasing pressures and demands placed on the care sector to manage quality of care, compliance and budgets whilst running a profitable business.

We strive to maintain a high level of customer satisfaction and place special emphasis on alliances with our clients. It is with thanks to our customers that Zest products develop and grow, and this contribution will be a major factor in our ongoing success.

Features

• Provides improved efficiency
• Increases profitability
• Bespoke to the care sector
• Streamlines processes and procedures
• Saves administration time
• Specific to enable you to care more

The Software

Fusion integrates management systems and business processes to increase profitability. Developed by our team of software innovators Fusion software is a reliable and flexible business tool. The system integrates into your daily working life to replace and streamline many of your laborious and time consuming tasks.

We use state-of-the-art web based technology with an easy to operate modular software system to enable you to manage the increasing demands to provide huge amounts of management data with total security via SSC and IP checking.

We strive to maintain a high level of customer satisfaction and place special emphasis on alliances with our clients. It is with thanks to our customers that Zest products develop and grow, and this contribution will be a major factor in our ongoing success.

Fusion enables providers to meet their requirements by managing systems, processes and care with transparency, best practice and high standards.

Features

• Care sector specific
• Reporting/analysis by PDF
• Diary/categorised notes
• Document managed system
• Easy to operate by all staff
• Multi level access and password control
• Internet platform with security control and access
• Accessible Worldwide
• Integrates CQC working directives
• Delivers budget reporting
• From one to multi home data and analysis
• Live information feed to staff and management

The Staff

Fusion delivers a comprehensive and intuitive staff management system in a secure and instantly accessible web based format to promote accountability consistency and informed staff management data.

Our time and attendance device helps managers improve punctuality and accountability as it populates timesheets, verifies hours worked to shift and provides valuable absence and rota information to provide managers with realtime staffing information.

Features

• Timesheets
• Rotas
• Absence management
• Staff cost control
• Budget versus hours reporting
• Training records/planner/reports
• Diary and categorised notes
• Document management system
• Payroll integration
• Agency hours/analysis
• Ensure and enhance complianceEnsure and enhance compliance
• Printable PDF reporting

Resident / Service User

We know your primary focus is on providing and improving the best possible care whilst optimising business processes via affordable income management.

Our comprehensive service users software helps with this and provides full resident records to multi-contract invoicing and in-depth occupancy reporting to provide you with the information you need when you need it in a secure web based application.

Features

• Invoicing/multi contract
• Billable extras
• Absence management
• Enquiries system
• Diary and categorised notes
• Document management system
• Diary and categorised notes
• Document management system
• Home occupancy/analysis
• Room occupancy/analysis
• Printable PDF reporting

The Reports

Fusion's live reporting and analysis tools enable choices to be made based on comprehensive, relevant and accurate data from staffing budgets to home occupancy.

Fusion delivers performance management information simply and accurately by printable PDF which is vital to ensure clear, immediate and actionable outcomes. Seeing your data in real-time helps you control it efficiently and improve decision making.

As part of this innovative system our developers have recognised the need for reporting both staff recruitment and residential enquiries allowing the user to record the step by step process from initial application or enquiry through to employment or admission directly to the relevant database.

All our reporting is controlled by user defined access tools and is available at all levels. Fusion connects people with the information they need thereby improving both productivity and accountability.

Features

• Staff budgets/variance
• Occupancy/room/home/company
• Fee accruals
• Room history
• Staff turnover
• Fee history
• Agency
• Absence analysis
• Holiday calculations
• Recruitment
• Document management system
• Training
• Expenses
• Ensure and enhance compliance
• Printable PDF reporting

The Backup

Our team integrate into your business to maximise your full potential

We make it our business to get to know you and see our association as a partnership. We adopt a solutions focused attitude and implement our work based on your needs to create an honest and loyal working relationship.

Our approach is to provide a full circle service with outstanding customer service. From installation, training and integration we work with you to maximise the use of the software.

We have the ability to communicate effectively with all levels of technical knowledge and won't leave you until you're up to speed and working to your full potential with our system.

Support and product upgrades are included in your standard monthly licensing fee so no nasty surprises. We also arrange a no cost annual face to face review to ensure you are utilising Fusion to your best advantage.

To give you absolute piece of mind we believe that no one else can achieve our standards of support and customer service. We are good at what we do to help you concentrate on what is good about what you do.

Features

• Low upfront cost
• Budgeted monthly licensing fee
• Support and product upgrades included
• No cost annual review
• Absolute peace of mind